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動態
5月13日下午東莞市中醫院院長鄧偉均、副院長黃紹剛帶領全院各臨床科室主任及職能部門負責人與慕尼黑哈拉興骨科醫院創始院長、德國脊柱學會創始主席、歐洲脊柱學會前主席Prof. Mayer共同召開2022中德高水平醫院管理會議。
On May 13, the Sino-German Video Conference on High-level Hospital Management was held by the President Deng Weijun and the Vice President Huang Shaogang of Dongguan TCM Hospital, and Prof. Michael Mayer, the Founding Medical Director of Schön Klinik Munich Harlaching, Founding President of German Spine Society and former President of EUROSPINE. The attendees include the Directors from all the clinical departments and the administration departments.
Mayer教授指出，對於一家醫院來說，成功的關鍵因素有以下四點：建(jian)設(she)優(you)秀(xiu)的(de)基(ji)礎(chu)設(she)施(shi)，提(ti)供(gong)卓(zhuo)越(yue)的(de)醫(yi)療(liao)服(fu)務(wu)，製(zhi)定(ding)國(guo)際(ji)化(hua)高(gao)規(gui)格(ge)質(zhi)量(liang)標(biao)準(zhun)以(yi)及(ji)高(gao)效(xiao)的(de)流(liu)程(cheng)管(guan)理(li)。而(er)高(gao)效(xiao)的(de)流(liu)程(cheng)管(guan)理(li)中(zhong)最(zui)重(zhong)要(yao)的(de)一(yi)環(huan)為(wei)打(da)造(zao)企(qi)業(ye)文(wen)化(hua)，企(qi)業(ye)文(wen)化(hua)指(zhi)的(de)是(shi)決(jue)定(ding)一(yi)家(jia)醫(yi)院(yuan)員(yuan)工(gong)與(yu)管(guan)理(li)層(ceng)之(zhi)間(jian)協(xie)作(zuo)和(he)配(pei)合(he)度(du)的(de)信(xin)念(nian)和(he)行(xing)為(wei)。
Prof. Mayer pointed out that, for a hospital, the keys to success consist of four aspects - excellent infrastructure, ‘premium medicine’, high international quality standards and process management. An essential part of process management is to create a corporate culture, which refers to the beliefs and behaviors that determine how a company’s employees and management interact.
企(qi)業(ye)文(wen)化(hua)的(de)基(ji)石(shi)在(zai)於(yu)領(ling)導(dao)層(ceng)，一(yi)家(jia)醫(yi)院(yuan)的(de)成(cheng)功(gong)需(xu)要(yao)領(ling)導(dao)層(ceng)做(zuo)到(dao)目(mu)的(de)明(ming)確(que)，包(bao)容(rong)職(zhi)工(gong)，用(yong)自(zi)身(shen)影(ying)響(xiang)力(li)引(yin)導(dao)職(zhi)工(gong)，在(zai)院(yuan)內(nei)培(pei)養(yang)團(tuan)隊(dui)協(xie)作(zuo)精(jing)神(shen)。Mayer教jiao授shou談tan到dao，要yao打da造zao企qi業ye文wen化hua，首shou先xian要yao為wei醫yi院yuan設she立li發fa展zhan的de願yuan景jing，製zhi定ding工gong作zuo理li念nian，讓rang全quan院yuan職zhi工gong為wei了le共gong同tong的de目mu標biao一yi致zhi行xing動dong，互hu相xiang信xin任ren。加jia強qiang溝gou通tong是shi建jian立li信xin任ren的de唯wei一yi途tu徑jing，醫yi院yuan可ke通tong過guo各ge種zhong形xing式shi的de會hui議yi和he活huo動dong與yu員yuan工gong進jin行xing公gong開kai透tou明ming的de對dui話hua，讓rang員yuan工gong及ji時shi了le解jie醫yi院yuan發fa展zhan的de現xian狀zhuang以yi及ji近jin期qi規gui劃hua。
The fundamentals of leadership are very important to creating a good corporate culture. The leadership of hospital management should be purposeful, inclusive, and lead the employees with influence as well as foster collaboration. To achieve this, a vision should be created that everyone shares. Then a work- philosophy should be defined. Everyone should act in concert and create trust. Communications create trust. Multiple forms of events and activities can be held internally and interdepartmentally for public and transparent communications, which enable the employees to know the current situation and plans in due time.
會議最後教授總結：團隊協作的工作理念是高效的流程管理的保證，醫院的成功取決於團隊的建設及職工對醫院的認同感和歸屬感。
At the end of the lecture, Prof. Mayer summarized that cooperative work-philosophy guarantees excellent process management and that team building and corporate identity determine a hospital’s success.
